Emilija Milevska, Author at InterWorks

Automation Rules in Jira Service Desk

Introduction   Jira Service Desk is an Atlassian product, used as a helpdesk request tracker. It lets you receive, track, manage and resolve requests from your team’s customers. The app comes with a self-service web portal where customers fill out forms to ask for help.     Customers submit their help requests to your team […]