Emilija Milevska, Author at InterWorks

Custom Groovy Post Functions in Jira Workflows

What is a Jira workflow?   A Jira workflow is a basic part of Jira since it describes a process.  All the statuses and transitions in a workflow in fact describe the path that an issue goes through from the creation to its closing. Except for its basic meaning, the workflow is where we can […]

Automation Rules in Jira Service Desk

Introduction   Jira Service Desk is an Atlassian product, used as a helpdesk request tracker. It lets you receive, track, manage and resolve requests from your team’s customers. The app comes with a self-service web portal where customers fill out forms to ask for help.     Customers submit their help requests to your team […]