Business Support - InterWorks

Business Support

Business Support Practice Story

Imagine you are an owner of a startup company in the banking industry. All the banks work the same, opening new banking accounts, maintaining of the same, transferring money, giving out loans etc. There are a lot of processes which require a lot of paperwork, communication between the employees and management team and moreover control of everything that happens. And imagine if you fail to monitor the processes which are connected to the giving out loans and as a result you start losing money and clients, and moreover you are failing to address the issue.

How can you prevent this from happening?

The solution is always the right managing of the processes. It all starts and ends there. When there are multiple processes it is difficult to do this on your own, since they require time and moreover people to do it. But there are products and software tools on the market which might help you in doing that. You can leverage some of them which will provide you with proper coordination, maintenance and management of the processes. Our Business Support Practice is devoted on providing that kind of solutions which enable industries of all kinds to run businesses efficiently, operate properly, simplify all processes, bring all teams together, provide great service etc.

What We Do For You

As an official Atlassian Solution Partner we are providing a wide range of Atlassian products and services combined with Agile methodologies to help our clients effectively implement and optimize the solution that best fits to their business needs.

We are providing tools for teams, from startup to enterprise to help every team and organization unleash their full potential and respond to market changes faster, deliver higher quality products, and gain a significant competitive edge.

We build and lead a high-performance and certified team that drives adoption of industry-leading processes, which enables companies to effectively combine business value with technical value, enhancing product quality and accelerating delivery.

The highest priority in our practice is to satisfy our customers through a transparent environment by understanding their needs and transform their requirements into automized processes and workflows using the Atlassian products.

How We Do It

Plan, track, and release world-class software with the #1 software development tool used by agile teams.

Manage any business project including marketing campaigns, HR on-boarding, approvals and legal document reviews.

Give your customers an easy way to ask for help and your agents a fast way to resolve incidents.

Collaborate on code with inline comments and pull requests. Manage and share your Git repositories to build and ship software, as a team.

Organize your work, create documents, and discuss everything in one place with a content and document management solution.

Productively and creatively deliver high-valued products and address all your complex problems with an easy-to-use agile framework.

How We Can Empower You


You need help with setting up your Atlassian products, configuring your tools, converting to best practice development, or solving a tricky problem? We start the journey by analyzing your business processes and understanding your challenges, then we present, implement and optimize the solution that best fits to your business needs, based on best practices and methodologies.


Purchase new Atlassian products, upgrade existing licenses or renew your license, InterWorks’ Experts can help you. We sell and support all of Atlassian’s products. We keep track of your license periods and expiration dates and remind you in good time of upcoming renewals.

Business Process Engineering

InterWork’s implementation provides technical expertise and best practices to help you quickly and effectively implement Atlassian products and transform your processes into automized workflows. We analyze your processes and define the steps to implement.

Installation, Configuration & Optimization

Our DevOps engineers and Jira Administrators ensure that your environment is correctly configured to operate at the highest levels possible.

Implementation & Workflow Management

Based on your business needs, our engineers can implement custom workflows and optimizing your processes.

Custom Development

Our specialists will assist you in aligning your Atlassian products with your corporate identity. This covers adapting existing plugins as well as adjusting your entire setup to your environment, including project configuration, workflows and installation of custom solutions according to your business needs.


Our training helps your organization maximize the features and benefits of Atlassian’s full suite of tools.We offer administrators and end-users training for guiding you on Atlassian’s products. We offer basic training to get you started with your Atlassian products, as well as advanced training focusing on the interaction and administration of selected products based on real examples.

Agile Methodologies

You need effective organization, our certified team can easily implement agile methodology and help your team to respond to market changes faster and deliver higher quality products in short iterations.



Reorganize your company and provide better service, solve issues faster and build an everlasting trust with your clients.


Manage your workflows with ease, enable real-time communication, and share results fast.


Have your marketing strategies organized and up-to-date starting from imagination through concept to launch.


Decrease the paperwork, increase the productivity, your employees' morale and the time needed to solve insurance reports.


Give your clients an easy way to fill out requests and your team the right tool to follow up on them quickly and easily.

Human Resources

Keep your employees happy and productive with products that follow their path even from recruitment.


Manage and simplify your processes efficiently.


Increase the coordination and communication between your employees and stores, and increase the revenue.

Tome Hristovski

Tome Hristovski

Business Support Practice Lead
Practice Lead Bio

Tome Hristovski is a Business Support practice lead with more than 13 years of experience focused in the IT industry. Tome is skilled at leading teams, mentoring team members, ability to organize multiple complex projects and strong attention to detail. Tome began his career as a Software Developer and evolved into positions including Team Lead, Project Manager and Business Support Practice Lead. As an IT professional he had an opportunity to work projects for clients from different industries on a wide variety.

He has strong interpersonal and team player skills, ability to work in a fast-paced organization with aggressive project technology, feature, and schedule goals. Additionally, he has a thorough understanding of Atlassian products and Agile software development methodology, values and procedures.

Outside work, Tome enjoys spending time with his daughters, he loves spending time in nature, exploring nature, and playing basketball.

Personal moto: Trust in yourself, move forward without looking back.

Our Latest Business Support practice blog posts

Process Bottleneck – What, Why and Its Influence
Resolve your problems faster using ServiceNow
Managing a team with Trello