Support Practice Story
Laura lives in a village near the biggest city in the country. She lives a healthy life, eating healthy food and exercising daily â€“ jogging and walking. She doesnâ€™t do regular check-ups, nor does she monitor her health as she believes that living in a village and eating healthy food is enough for being healthy. One day she woke up and felt dizziness and headache. She omitted those symptoms as she was a strong believer in her health and healthy lifestyle. This continued for maybe a year, and when the symptoms worsened she decided to visit a doctor. She did some checkups and found out that her health isnâ€™t at its best, and she needed to take some pills for the rest of her life.
Now, imagine that your systems and products are just like Lauraâ€™s body. You think that everything works perfectly and you do not need to monitor them. They consist of so many tiny parts, connected among each other that the malfunction of only one of it can lead to not a disaster, but a serious condition. If you monitor your system continuously and pay attention on all the symptoms that occur, you will take precautions and avoid any unwanted situations. And in cases when some small malfunction occur, you will know how to react since you have been monitoring the processes all the time.