Optimizing Steel Selling Process - from Steel Ordering to Truck Loading - InterWorks

Optimizing Steel Selling Process – from Steel Ordering to Truck Loading

Overview & Challenge

The client is a global player in the world of stainless steel. It is a leading producer of high value-added specialty products, including electrical steel and nickel alloys with capacity to produce 2.5mt of flat stainless steel in their factories in Europe and South America. They have a highly integrated distribution, processing, and services network and a unique capability to produce stainless and specialty from low-cost biomass (charcoal). The unique products are sold to customers in over 40 countries in different industries.

Existing on the market for a long time, and serving customers in many countries and industries requires internal systems that would be connected with each other and would allow seamless data integration and migration. However, the client had existing integration layers that were old, unsupported, and even “deprecated”.

Without seamlessly connected systems and automated flow among all systems, the client was unable to keep track of the orders, maintain a reliable and functioning process, and ensure stability.   


The provided solution was developed using the three-layer architecture using API Led Connectivity or The Application Network pattern. All data that was stored in the databases was fetched, processed, analyzed, transformed, and stored in target systems. By using point-to-point integration, we were able to integrate the ERP systems that existed in the backend and enable data flow.

Business Outcomes

The provided solution enabled our client to become more concurrent in the big market of worldwide producing and selling the steel by replacing its old legacy integration layers with a modern MuleSoft solution, which in turn aligned all their internal processes, enabled seamless data flow, and improved transparency and sales processes. Key benefits:

  • Increased data check resulting in increased data reliability and security
  • Reduced system complexity and easy maintenance
  • Increased processing speed
  • Increased customers’ satisfaction by improving the time needed to process an entire order

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Steel Industry

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