Policy & Usage Guidelines


To build the best possible experience for everyone on Chat bot, please make sure you review and comply with all policies and guidelines that apply to using on Chat bot. These policies offer important rules and guidance about how and what you can do on our Chat bot and how we will protect your privacy.

Chat Bot Platform Policy

Making sure you have all the information you need to have an awesome experience is one of our highest priorities. Before you start using our Chat Bot, please take time to verify your bot complies with all messaging and usage policies.

Privacy Policy

InterWorks is committed to protecting your privacy and the privacy of all our users, on any part of our web site. It is an InterWorks policy that company and personal information such as name, company name, address, phone number and e-mail remain private and confidential. We do not sell or rent your company or personal information to others. We have only customer profile information that comes with using of Facebook messenger.  Chat bot does not collect any additional user data.

You can generally visit the Site without revealing any personally identifiable information about yourself. We do not collect personal information from our Site visitors without the Site visitor providing us with this information as set forth in this Privacy Policy.

If you request to receive company or product information, or request information about specific Services, or provide comments about Services, you will be asked to provide contact information so that we can complete your request. We use this Site Information to fulfill your request. We may also use this Site Information to send you additional information about our Services on the Site that you may be interested in.

Website Visitors

When you visit our site, we may collect usage information, such as the URL you came from, your IP address and domain type (e.g. .com or .org, etc.), your browser type and speed, general location of your server, and the pages of our site that were viewed during your visit. This information is used for internal purposes only and helps us to continually improve our website and service delivery.

Chat Bot Users

For a person to begin a conversation with our Chat Bot, the conversation must be started via one of the following entry points. Once a conversation is started, the Privacy policy that applies to the conversation varies based on the message type.

  • Person sends a message to a business.
  • Person starts a conversation with the business via a Send message button on Facebook chat.
  • Person starts a conversation with a business via FB messenger. To receive messages and other events sent by Messenger users, the app has enabled webhooks integration events: messages, messaging_postbacks, messaging_optins.

Disclosure of Information

We will share your personally identifiable Site Information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties.

We may also disclose your personally identifiable information: (a) if we are required to do so by law, regulation or other government authority or otherwise in cooperation with an investigation of a governmental authority, (b) to enforce these Terms of Use, or (c) to protect the safety of Users of our Site and our Service. In addition, we may transfer your personally identifiable information to a successor entity upon a merger, consolidation or other corporate reorganization.

Data Retention

We retain Site Information and the personal data we process on behalf of Users for as long as needed to provide the Services. We will retain and use this personal Site Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements with Users, and/or the period required by laws in applicable jurisdictions.


We recognize the privacy interests of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. This Site is not intended for children under the age of 13 and we endeavor not to collect any personally identifiable information from children under the age of 13.

Material Changes:

Chat Bot reserves the right to change this Privacy Policy from time to time. We encourage you to review this Privacy Policy regularly for any changes. Your continued use of the Site and/or Services will be subject to the then-current Privacy Policy.