Atlassian Archives - InterWorks

Custom Groovy Post Functions in Jira Workflows

What is a Jira workflow?   A Jira workflow is a basic part of Jira since it describes a process.  All the statuses and transitions in a workflow in fact describe the path that an issue goes through from the creation to its closing. Except for its basic meaning, the workflow is where we can […]

Why a Spike Story Is a Good Practice in Scrum?

“If we knew what we were doing, it wouldn’t be called research.” – that’s what Albert Einstein said and he was correct. All those Agile teams using the Scrum technology know this very well, because when they are encountered with some question, problem, situation, risk or uncertainty they do not jump to a solution or […]

Why you should add Confluence if you are a Jira Software team?

Introduction   Confluence and Jira Software separately are good, but together they`re really good. When working on a project using Scrum methodology and Jira Software, there is always need for a place where all meeting notes, all API documentation, product requirement, UI Design, release notes, JIRA reports and other reports can be stored. In addition […]

Confluence – Have Everything in One Place

Confluence is another tool of the set of Atlassian’s products, which enable steams of all sizes to create, share and collaborate on projects in one place. Confluence is an open and collaborative tool which helps your company and team stay organized and do their best all the time.  Check what Confluence is about, and if […]

Unleash the potentials of your team with Atlassian’s products

A team consists of several individuals all of them with different skills and knowledge and working towards one common goal. The good about working in a team is that everyone contributes to the work being done and it gets easier when problems arise. Everything is good to the point where you need to organize them […]

Automation Rules in Jira Service Desk

Introduction   Jira Service Desk is an Atlassian product, used as a helpdesk request tracker. It lets you receive, track, manage and resolve requests from your team’s customers. The app comes with a self-service web portal where customers fill out forms to ask for help.     Customers submit their help requests to your team […]