Jira Archives - Page 2 of 3 - InterWorks

Confluence – Have Everything in One Place

Confluence is another tool of the set of Atlassian’s products, which enable steams of all sizes to create, share and collaborate on projects in one place. Confluence is an open and collaborative tool which helps your company and team stay organized and do their best all the time.¬† Check what Confluence is about, and if […]

Unleash the potentials of your team with Atlassian’s products

A team consists of several individuals all of them with different skills and knowledge and working towards one common goal. The good about working in a team is that everyone contributes to the work being done and it gets easier when problems arise. Everything is good to the point where you need to organize them […]

Jira User Directory Custom Attributes Integration

Jira supports integration with external¬†LDAP User Directories. This is a powerful feature that allows authentication and authorization of users registered into existing (corporate) directories. One of the LDAP templates supported out of the box is Microsoft Active Directory.¬†LDAP User Directory¬†integration is particularly useful in the case of¬†Jira Service Desk¬†where users shall be able to access […]

Automation Rules in Jira Service Desk

Introduction   Jira Service Desk is an Atlassian product, used as a helpdesk request tracker. It lets you receive, track, manage and resolve requests from your team’s customers. The app comes with a self-service web portal where customers fill out forms to ask for help.     Customers submit their help requests to your team […]